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1275 Elgin St. Burlington
ON, L7S 1E2 Canada
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844 707-8730
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SEO Service FAQ

No matter who you are, when you start a relationship with a new company you’ll have questions, especially if the partnership involves your website. The following FAQs will help you understand how our process works, what we’ll need from you to get started, and how you can contribute to the success of the process.

  1. What will we need to provide you with?
  2. Why do you need access to an online email account
  3. What will you do first?
  4. Do you do SEO and Web Design at the same time?
  5. How long does it take to start seeing changes in my traffic and rankings?
  6. Do you create and manage social media accounts like Facebook Pages?
  7. Do you do the copywriting for various projects?

Frequently Asked Questions About Our Services

1. What will we need to provide you with?

There are a number of areas where we’ll need access to in order to get started. The following is a list of the areas where we’ll need a username and password depending on the level of work we do and the scope of each project.

  1. FTP information (username, password and server)
  2. Shared access to an online email account (preferably a Google account)
  3. Control Panel (cPanel) access
  4. Access to your registrar (in certain circumstances)

2. Why do you need access to an online email account?

As a part of our process we register your business with multiple sites for various reasons including creating social media accounts, for validating web services, and when promoting your business through niche directories. Having access to a shared email address saves us time from having to request that you forward us any pertinent email correspondence. It is preferable that you use a Google account (Gmail) but you can also setup a domain email address for us like firstplanet@yourdomain.ca.

3. What will you do first?

After we have our first conversation and discussion of what you’re looking for, we’ll do a preliminary investigation into your website’s rankings, it’s design, and we’ll put together a proposal for you which will lay out our plans and objectives.

4. Do you do SEO and Web Design at the same time?

Since a very large part of SEO is directly related to the user’s ability to smoothly interact with your site, we ensure our work will positively affects your online success even if we’re not providing any long term SEO services to you. If you’ve opted in for only web design work without SEO, your site will still be coded according to SEO best practices and web design standards.

5. How long does it take to start seeing changes in my traffic and rankings?

Each project is different and website optimization must be approached on a site by site basis. Typically we see traffic and ranking changes within anywhere from a few weeks to a few months. There are many factors related to why search engines rank certain websites higher than others, and many factors that go into becoming a business that’s popular and competitive online.

6. Do you create and manage social media accounts like Facebook Pages?

Yes. We create and optimize social media pages, and also manage posting your content, and authoring it for you too. We don’t take full control of your social media sites but assign ourselves as team members which gives you the control to post content on your own accord.

7. Do you do the copywriting for various projects?

That depends. During the keyword research and discovery phase we learn a lot about your business, and we learn more as time passes too. This knowledge helps us better craft posts, page titles and meta descriptions, parts of videos, ad copy and so forth from an SEO and marketing perspective and in line with your business goals.

Some companies prefer to write and publish their own content and in these cases we would review your content for opportunities and then send back to your business for final approval. Regardless of where the content is sourced, it should go through an SEO analysis to ensure quality control, that is contains basic SEO requirements, and that opportunities are not overlooked.

Contact Us
Call us at 844-707-8730 to find out how we can help you!